Effective Date: 7/1/2023 This Privacy Policy ("Policy") explains how Zipp Trip Limited ("Zipp Trip," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use the Zipp Trip website, applications, and services (collectively, the "Services"). By using the Services, you consent to the collection, use, and processing of your personal information as described in this Policy.
When you create a Zipp Trip Account or use our Services, we collect certain information from you, including: Contact Information: such as your name and email address. Account Information: such as your username, password, and profile information. Payment Information: such as your credit card or other payment details for processing purchases. Communication Information: such as any correspondence you send to us, including emails, messages, or feedback. When you access or use our Services, we automatically collect certain information about your device, browsing actions, and patterns, including: Log Information: such as your IP address, browser type, operating system, and referring/exit pages. Usage Information: such as the pages you view, links you click, and features you access on the Services. Device Information: such as your device type, unique device identifiers, and mobile network information. Location Information: such as your general location based on your IP address or precise location if you provide your consent. We may receive information about you from third parties, such as hosts or service providers, when necessary to provide the Services or as permitted by applicable law.
We use the information we collect for the following purposes:
Providing and improving our Services:
To deliver the Services you request, personalize your experience, and enhance the functionality and usability of our platform.
Communication:
To communicate with you about your account, transactions, customer support inquiries, and updates related to the Services.
Transaction Processing:
To process payments, verify transactions, and provide receipts for purchases made through the Services.
Analytics and Research:
To analyze usage patterns, gather demographic information, and conduct research and analysis to improve our Services.
Compliance and Protection:
To comply with legal obligations, enforce our Terms of Service, protect our rights and interests, and prevent fraud, abuse, or unauthorized access.
Marketing and Promotions:
With your consent, to provide you with information, offers, and promotional materials about our Services or those of our partners.
We may share your information in the following circumstances:
With Influencer:
When you purchase an itinerary, we share your information with the content creator who created the itinerary for the purpose of facilitating the travel services.
Service Providers:
We may engage third-party service providers to perform functions and process data on our behalf. These service providers have access to your information only as necessary to perform their services and are obligated to maintain the confidentiality and security of your information.
Legal Requirements:
We may disclose your information if required to do so by law, or in response to a valid request by a governmental authority or law enforcement agency.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed or upon your request, subject to our legal obligations.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
You have certain rights and choices regarding the personal information we collect and process about you, subject to applicable laws. These rights include the right to access, correct, delete, or restrict your personal information, as well as the right to object to our processing of your personal information.
We may update this Policy from time to time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after the effective date of the revised Policy constitutes your acceptance of the changes.
By using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.